Frequently Asked Questions

We are located at 1281 Hornby Street—use the callbox to search “EuphoraMD” for entry, then take the elevator to the 6th floor (Unit 600) and turn left toward the moss wall.

There is no street parking in the immediate area, so we recommend planning ahead and using nearby parkades or alternative transportation.

Monday: 10 a.m.–3 p.m.Tuesday: 2–7 p.m.
Wednesday: 9 a.m.–7 p.m.
Thursday: 2–7 p.m.
Friday: 11 a.m.–7 p.m.
Saturday: 12–5 p.m.
Sunday: 12–5 p.m.

Yes—we love dogs! Dr. Heroux brings his dog to the clinic daily, so there will likely be another dog on site.

We aim to be fair, but missed appointments without communication may result in a $150 (nurse) or $200 (doctor) fee.

Our minimum charge is $150 for nurses and $200 for doctors.

We appreciate referrals, but we do not offer credits or incentives.

Gift cards must be paid in person via Interac e-Transfer or cash and are issued once payment is received and confirmed.

All required consent and medical forms are completed through JaneApp prior to your visit. Our front desk team reviews these in advance and will reach out if anything is missing.

You can either book in directly with one of our medical doctors or one of the highly skilled advanced nurse injectors that have been trained by Dr. Heroux. Everyone on the team brings years of experience and their own unique flair to their work. All nurse injectors work under the supervision of a medical doctor and he will always be nearby to come say hi!

You can book with either a medical doctor or a highly trained nurse injector, all working under physician supervision.

Yes—we’d love to hear from you! Please email support@euphoramd.com with your desired treatment areas and availability to be considered.

All patients are assessed by a medical provider prior to treatment. Some treatments require a dedicated consultation, while others can be assessed and treated in the same visit. We will guide you based on your goals and treatment suitability.

Yes. We always do our best to accommodate provider requests, subject to availability.

Filler is typically dissolved in one visit and then re-assessed before re-treatment. In most cases, re-filling is done about one week later. This allows time for swelling to fully settle and ensures the provider can accurately and safely assess the area before placing new filler.

Some treatments are not recommended during pregnancy or breastfeeding. At this time, there is not enough clinical data regarding safety, so we do not recommend elective aesthetic treatments during this period.

It’s normal for lips to feel uneven, firm, or slightly bumpy during the healing process. This typically settles by the 2-week mark as swelling resolves and the filler integrates. If concerns persist after 2 weeks, we are happy to schedule a follow-up appointment with your provider for assessment. We can also resend aftercare instructions if needed.

It is not ideal to fly immediately after treatment, as changes in pressure and circulation may increase the risk of swelling and bruising in the treated area.

Results typically last three to four months, though this can vary depending on metabolism, treatment area, and dosing. Your provider will review expected duration during your appointment.

This depends on the treatment, but generally we recommend avoiding strenuous exercise, alcohol, and heat exposure for at least 24 hours after injectable treatments to minimize swelling and bruising.

We use Botox by Allergan and Dysport by Galderma.

Yes. You can view treatment results on our website as well as on our Instagram page @euphora_md.

If you have any post-treatment concerns, please send photos and details to support@euphoramd.com or text the clinic so your provider can review and follow up directly.

Thanks for noticing! We’ve worked very hard to create a lean business model with a boutique style practice. We put our energy into providing the best patient care possible, without the unnecessary spa amenities you find at ultra high end medispas. We decided we would rather cater to a larger population of working professionals and keep our pricing accessible. The end result is that you get a first class treatment. We actually love what we do and we plan to keep our prices right where they are and to only increase them with inflation and in keeping with product costs.

We operate a lean, boutique model focused on excellent care without unnecessary overhead, keeping pricing accessible.